Privacy

Privacy Policy

Effective Date: May 12, 2025
Last Updated: June 27, 2025

Who We Are

This website is operated by NatuRenal, a wellness-oriented platform offering educational content, downloadable materials, and curated product offerings for individuals at various stages of chronic kidney disease (CKD).

What Information We Collect

We only collect email addresses voluntarily provided when you:

  • Download the free CKD-DASH guide
  • Join forum discussions as a subscriber
  • Subscribe for website updates and newsletters

We do not collect personal health information (PHI), names, addresses, or other sensitive personal identifiers.

How We Use Your Information

Your email address is used exclusively to:

  • Deliver requested resources
  • Send occasional newsletters about new educational content or product offerings

You may unsubscribe at any time using the link provided in any email. We do not sell, rent, or share your email address with third parties for marketing.

User-Submitted Comments and Content

If you post a comment or other content on this site, you do so at your own discretion and risk.

  • Do not include personal health information (PHI) or sensitive personal details.
  • Comments may be publicly visible and are not monitored in real time.
  • Naturenal is not responsible for user-submitted content and may moderate or remove comments as needed.

AI Assistant Use

We may offer an AI-powered chatbot to assist with site navigation or answer general questions. This feature is provided for educational and informational support only.

  • The AI assistant is not compliant with the Health Insurance Portability and Accountability Act (HIPAA).
  • Users should not enter personal health information (PHI) or identifying details into the chatbot.
  • Interactions may be stored temporarily to improve functionality but are not associated with individual email addresses or identities.

Medical Advisory Panel Privacy

Some content on this site may be developed or reviewed by licensed healthcare professionals serving on a Medical Advisory Panel.

  • These advisors do not provide individual medical care or interact with user-submitted information.
  • Panel members’ identities may be kept confidential to protect their privacy and professional boundaries.
  • All inquiries or correspondence related to advisory content should be directed to info@naturenal.com.
  • We do not disclose contact information or personal details about our contributors or advisory participants.

Embedded Content

This site may include embedded content such as YouTube videos or social media posts. Embedded content from third-party platforms behaves as if you visited those platforms directly.

These services may use cookies, collect usage data, and track interactions — especially if you are logged in to those platforms.

Cookies and Tracking

This website does not use cookies directly. However, some third-party services (e.g., video players, analytics, email forms, shopping carts, and third party payor networks) may use cookies for functionality or basic usage metrics.

You can control cookie behavior in your browser settings.

What Data We Retain and How to Access It

We only retain your email address if you choose to provide it.
We do not maintain personal profiles or health data logs.

To remove your email from our system, unsubscribe from any email or contact us at [info@naturenal.com].

Ecommerce and Order Information

If you make a purchase through this website, we will collect only the information required to fulfill your order:

  • Name, email, shipping address, and purchase details
  • Payment information is securely processed via third-party services (e.g., PayPal, Stripe) and is not stored on our servers
  • You may receive order-related emails, but you will not be added to marketing lists without your consent

GDPR Statement


In accordance with the General Data Protection Regulation (GDPR), we process personal data—specifically email addresses—on the basis of explicit consent provided at the time of submission. This applies to newsletter subscriptions, resource downloads, and order-related communication. Users located in the European Economic Area (EEA) have the right to access, correct, or delete their personal data, and may also withdraw consent or object to processing at any time. We retain email addresses only as long as necessary to fulfill the purpose for which they were collected or until a user unsubscribes. To exercise any of these rights, please contact us at [info@naturenal.com].

Business Transfers

If Naturenal or its parent company is acquired, user email lists and order history may be considered transferable assets. Any acquiring party will be expected to honor this policy or provide a new one with clear opt-out instructions.

Email and List Management

We use MailPoet to manage email communications such as downloads, order confirmations, and occasional updates. Email addresses are only collected when you provide them voluntarily and are stored securely for the purpose you requested. You can unsubscribe at any time using the link in any email. If you wish to access, correct, or permanently delete your email address from our system, you may contact us at any time. These rights apply to all users, regardless of location. For compliance with privacy regulations including GDPR and U.S. anti-spam laws, we provide the following contact information: Naturenal – a division of Chrysalis Holdings, LLC c/o Northwest Registered Agent, LLC. 732 S 6TH ST STE N CLARK COUNTY LAS VEGAS, NV, 89101, USA

Contact Us

For any questions about this policy or to request email removal, contact:
info@naturenal.com